Frequently Asked Questions

Everything you need to know about your Roc Nation order.

What is the standard shipping timeframe?

Standard domestic orders typically process within 2-3 business days and arrive within 5-7 business days via ground shipping.

How do I track my order?

Once your order ships, you will receive an email with a tracking number and a link to the carrier's website to monitor your delivery status.

What is your return policy?

We accept returns on unworn, unwashed items with original tags attached within 30 days of the delivery date. Please note that certain limited-edition items may be final sale.

Do you ship internationally?

Yes, we ship to most countries worldwide. International shipping rates and delivery times vary based on the destination and are calculated at checkout.

How should I care for my apparel?

To preserve the quality of your gear, we recommend washing in cold water with like colors and tumble drying on low or hanging to dry.

What payment methods do you accept?

We accept all major credit cards including Visa, Mastercard, American Express, and Discover, as well as digital payment options like PayPal and Apple Pay.