Returns & Exchanges

Roc Nation is committed to quality and customer satisfaction; if you are not completely satisfied with your purchase, you may return or exchange eligible items within 30 days of delivery. Please ensure all merchandise is in its original, unworn condition with tags attached to qualify for a refund.

1

Initiate Your Request

Visit our online returns portal and enter your order number and zip code to select the items you wish to return or exchange.

2

Prepare the Package

Securely pack your items in the original shipping box or similar protective packaging, ensuring all original hangtags and labels are included.

3

Attach the Shipping Label

Download and print the prepaid return shipping label provided by the portal and affix it clearly to the outside of your package.

4

Drop Off and Track

Hand your package to the designated carrier and keep your tracking receipt; once received and inspected at our warehouse, your refund will be processed within 7-10 business days.

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30-Day Window

Return within 30 days of delivery

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Free Returns

Prepaid shipping label provided

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Fast Refunds

5-7 business days processing